City of The Dalles, OR

Water Distribution


You can save yourself the hassle and cost of emergency repairs by taking a few simple steps to reduce the risk of burst pipes before freezing weather sets in: 

Water Shut Off Picture, ball valve and gate valve
  • Check that your water meter is insulated: Lift the small metal door on your water meter. If the thermal blanket is missing, call the Public Works Department. Please do not pull out your meter lid to check if it is insulated because you could accidently damage the wire connected to the meter box lid.
  • Drain or blow out all irrigation systems.
  • Remove hoses from outside faucets and install an insulated cover on faucets.
  • Insulate or install heat tape on water pipes exposed to the cold.
  • If you have installed heat tapes, check to be sure they are working.
  • Make sure all foundation vents are closed or plugged.
  • Secure basements against the cold. Fill drafty cracks and repair broken windows.
  • Look for your main shut-off valve, usually located where the water pipe enters your house. Two typical valve styles are shown in the picture. If you do not have a main shut-off valve, install one in case of emergency.

For more information click on the Prevent Frozen Pipes link below.

Read Public Works Department Project Press Releases

Lea los comunicados de prensa del proyecto del Departamento de Obras Públicas

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Water Tips for Your Home & Business

Prevent Frozen Pipes

Water Conservation

Reopening for Business - Water Quality in Building Plumbing

City of The Dalles Guidance

Oregon Health Authority Guidance

Backflow Prevention Information for Customers

Keep Your Water Drinkable

Backflow Prevention Information for Testers

Backflow Prevention Assembly Installation Permit (No fee at this time)

For more information please contact Public Works.

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